Seating for the 2018 season is reserved, with two tiers of ticket prices available for all Texas Tunes Concerts.
How much parking is available and is it free?
The MCL Grand has approximately 200 free parking spaces conveniently located within walking distance of the facility.
When are you open?
The MCL Grand is open to the public Tuesday - Saturday 10 a.m. - 5 p.m. Our Administrative Office hours are Tuesday - Friday 10 a.m - 5 p.m.
How should I dress?
Dress is casual for all Texas Tunes performances.
How long do the shows generally last?
2 hours. Most Texas Tunes concerts also include an intermission.
Do you allow cameras and recording equipment?
We allow cameras, but no flash photography. This policy could change due to contract with talent.
How can I purchase tickets?
Tickets are available online at mclgrand.tix.com until two hours before the show. The box office will open one hour before the show. Tickets can be purchased at MCL Grand Administrative office hours, Tuesday – Friday 10 a.m. - 5 p.m.
Do babies require a ticket?
Tickets are required for children 3 and under.
When is the box office open?
Box office opens one hour before show start time.
Where is the box office located?
The Box Office is located inside the MCL Grand’s lobby, just across from the Performance Hall.
Can I purchase tickets over the phone?
Tickets are available online and in person. Phone orders are available, but not preferred, during MCL Grand Administrative office hours, Tuesday – Friday 10 a.m. - 5 p.m.
Can I buy tickets online?
Yes, and online sales are the preferred sales method. Tickets are available at mclgrand.tix.com.
Can I reserve tickets without paying?
No. The MCL Grand does not hold tickets without payment.
Is there a discount ticket price for students, seniors or children?
There is a discount for Lewisville residents. There are two tiers of ticket prices available for all Texas Tunes Concerts.
Do you have discounted tickets?
Yes. For Lewisville residents.
When should I arrive?
Arrive no sooner than one hour prior to show. House doors for seating will open 30 minutes prior to show start time. Box office opens one hour prior to show.
What happens if I arrive late to the performance?
You are welcome to come in for the remainder of the performance. Please be considerate and not try to be seated during a song.
What if I am unable to attend the performance but I already purchased my ticket?
There are no exchanges or refunds on ticket sales.
Is there food available in the MCL Grand? Can I bring my own food into the Performance Hall?
There is a bar with alcoholic and non-alcoholic beverages at every performance. Food is allowed, but discouraged in the Performance Hall.
What happens if a performance is sold out?
A patron is welcome to come and wait in the lobby to see if there are additional tickets that become available, but admission cannot be guaranteed.
I lost my tickets, what can I do?
Tickets are available for reprinting at the Box Office the night of show. Tickets can also be scanned from your email confirmation from your smartphone or tablet for entrance into the concert. Free WIFI is available at the MCL Grand.
I asked for my tickets to be mailed and never received them, what should I do?
We do not mail tickets for our Presented Series. If at home printing is not available to you, ticket reprinting will be available at the Box Office on the night of the show. Tickets can also be scanned from your email confirmation from your smartphone or tablet for entrance into the concert. Free WIFI is available at the MCL Grand.